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classic HE P

Users

INTRODUCTION

The classic HE P is a wall mounted, room sealed, high
efficiency condensing boiler featuring full sequence automatic
spark ignition and fan assisted combustion.
Due to the very high efficiency, condensate is produced from
the flue gases and this is drained to a suitable disposal point
through the plastic waste pipe at the right lower rear of the
boiler. A condensate 'plume' will also often be visible at the flue
terminal.

SAFETY

Current Gas Safety (Installation & Use) Regulations or
rules in force.

In your own interest, and that of safety, it is the law that this
boiler must be installed by a CORGI registered installer.
In IE the installation must be carried out by a competent
person and installed in accordance with the current edition of
I.S. 813 "domestic Gas Installations", the current Building
Regulations and reference should be made to the current ETCI
rules for electrical installation.
It is essential that the instructions in this booklet are strictly
followed, for safe and economical operation of the boiler.

ELECTRICITY SUPPLY

This appliance must be efficiently earthed.

Supply: 230 V ~ 50 Hz. The fusing should be 3A.
Connection must be made in a way that allows complete
isolation of the electrical supply such as a double pole switch
having a 3mm (1/8") contact separation in both poles, or a plug
and socket, serving only the boiler and system controls. The
means of isolation must be accessible to the user after
installation.

IMPORTANT NOTES

a. This appliance must not be operated without the casing

correctly fitted and forming an adequate seal.

b. If the boiler is installed in a compartment then the

compartment MUST NOT be used for storage purposes.

c. The ventilation provided for the boiler during installation

MUST NOT be blocked, and a check should be made
periodically that the ventilation areas are free from any
obstruction.

d. If it is known or suspected that a fault exists on the boiler

then it MUST NOT be used until the fault has been
corrected by a CORGI registered installer or in IE a
competent person.

e. Under NO circumstances should any of the sealed

components on this appliance be used incorrectly or
tampered with.

MINIMUM CLEARANCES

A clearance of 450mm (17 3/4") MUST be available at the front of
the boiler for servicing.
The minimum clearances given below MUST be complied with
in order to maintain the safe running of the boiler .

Above the boiler

100 mm

(4")

At each side of the boiler

5 mm

(

1/4

Underneath the boiler

100 mm

(4")

In front of the boiler

5 mm

(

1/4

TO LIGHT THE BOILER.

REFER TO FRAME 1

If a programmer is fitted, refer to separate instructions for the
programmer before continuing.
1. CHECK THAT THE ELECTRICITY SUPPLY TO THE BOILER

IS OFF.

2. Open the controls access door by hinging downwards.

3. Ensure that the gas inlet cock (D) is OPEN.
4. Press the overheat reset button (E), located as shown in

Frame 1.

5. Ensure that the mains on/off switch (C) is in the OFF position.
6. Switch ON the electricity supply to the boiler. Check that all

external controls, e.g. room thermostat etc., are ON.

7. Turn the boiler thermostat knob (B) to position 6 and the

mains on/off switch (C) to ON. After about 15 seconds the
boiler will light automatically - this can be viewed through the
sight glass (A).
Set the boiler thermostat to the desired position.

8. Close the controls access door.
In winter conditions, i.e. central heating and domestic hot water,
the thermostat should be set at position 5 or 6.

For summer conditions, i.e. domestic hot water only, the
thermostat should be set at position 3.
These settings, however, are offered for general guidance only
and other settings may be found preferable, dependent upon the
type of system installed or as recommended by the installer.

CAUTION. To avoid the possibility of injury during the installation, servicing or cleaning

of this appliance care should be taken when handling edges of sheet steel components

Destination Countries: GB, IE

classic HE P

(Propane Gas Only)

HE15P

G.C. Appliance No. 41-421-97

HE18P

G.C. Appliance No. 41-421-98

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classic HE P

Users

All CORGI registered installers carry a CORGI ID card, and have a registration number. Both should be recorded in the
Benchmark Commissioning Checklist. You can check your installer by calling CORGI direct on 01256 372300.

THE BENCHMARK SERVICE INTERVAL RECORD MUST BE COMPLETED AFTER EACH SERVICE

Caradon Ideal Limited is a member of the Benchmark initiative and fully supports the aims of
the programme. Benchmark has been introduced to improve the standards of installation and
commissioning of central heating systems in the UK and to encourage the regular servicing of
all central heating systems to ensure safety and efficiency.

cla7646

View inside boiler controls area

BOILER CONTROLS

LEGEND
A Sightglass.
B Thermostat knob.
C Mains on/off switch.
D Gas service cock

(shown in the OPEN position).

E Overheat thermostat reset button.
F Condensate Drain

Knob Setting

Flow Temperature

130

140

150

160

170

180

CONTROL OF WATER TEMPERATURE

1. Adjust the boiler thermostat (B) to give the required

temperature of central heating.

2. The boiler thermostat automatically switches the main

burner OFF and ON to maintain the selected temperature.

Approximate flow temperatures for the boiler thermostat settings
are:

TO SHUT DOWN THE BOILER

1. For short periods

Turn the boiler on/off switch (C) to OFF.
When heating is again required, restore the switch to ON.

2. For longer periods

Turn the boiler ON/OFF switch (C) to OFF.
Switch the electricity supply to OFF.

TO RELIGHT THE BOILER

Repeat the procedure 1 - 8, detailed in 'To light the boiler'.

FROST PROTECTION

If no frost protection is provided and frost is likely during a short
absence from home, leave the heating controls at a reduced
temperature setting.
For longer periods, the entire system should be drained -
including the domestic water supply. If the system includes a
frost thermostat then, during cold weather, the boiler should be
turned OFF at the time switch(es) ONLY. The mains supply
should be left switched ON, with the boiler thermostat left in the
normal running position.

BOILER OVERHEAT THERMOSTAT

The boiler is fitted with a safety 'cutout' thermostat. This will shut
down the boiler in the event of overheating. Should this occur
allow the boiler to cool, press the reset button (E) then relight as
detailed in steps 1-8 in 'To light the boiler'.
If the cutout condition still persists turn off the boiler and consult
a CORGI registered installer or in IE a competent person.

CONDENSATE DRAIN

The condensate drain (F) must not be modified or blocked.
Blockage of the condensate drain, caused by debris or freezing,
can cause automatic shutdown of the boiler.

If freezing is suspected and the pipe run is accessible an
attempt may be made to free the obstruction by pouring hot
water over the exposed pipe and clearing any blockage from the
end of the pipe. If this fails to remedy the problem the
assistance of a CORGI registered installer or in Ireland a
competent person should be sought.

ESCAPE OF GAS

Should a gas leak be suspected, contact your local gas supplier
without delay.

Do NOT search for gas leaks with a naked flame.

CLEANING

For normal cleaning simply dust with a dry cloth.
To remove stubborn marks and stains, wipe with a damp cloth
and finish off with a dry cloth.
Do NOT use abrasive cleaning materials.

MAINTENANCE

The appliance should be serviced at least once a year by a
CORGI registered installer or in IE a competent person.

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Ideal Boilers, P.O. Box 103, National Ave, Kingston Upon Hull, HU5 4JN. Tel.
01482 492251 Fax. 01482 448858. Registration No. London 322 137.

Caradon Ideal Limited pursues a policy of continuing improvement in the design and
performance of its products. The right is therefore reserved to vary specification without notice.

Ideal Consumer Helpline

Tel: 01482 498660

www.idealboilers.com

POINTS FOR THE BOILER USER

Note. In line with our current warranty policy we would ask that you check through the following guide to identify any
problems external to the boiler prior to requesting a service engineers visit. Should the problem be found to be other than
with the appliance we reserve the right to levy a charge for the visit, or for any pre-arranged visit where access is not gained
by the engineer.

TROUBLESHOOTING - TYPICAL NON PRODUCT FAULTS

Problem

Solution

Boiler is not working for
central heating or hot water.

Check on/off switch ( C ) is in the `on' position.

Press overheat thermostat (E) - the boiler should then relight If the fault recurs turn off the
boiler and contact the installer.

Check condensate pipe is not blocked or frozen. If blocked, clear blockage - if not possible to
check, contact your installer.

Boiler goes through the
ignition sequence but will not
fire for central heating or hot
water.

Check gas supply (try at another gas appliance e.g. cooker / fire) If no gas supply then not a
boiler fault contact your gas supplier.

Boiler is operating
satisfactorily for domestic hot
water but will not operate for
central heating.

If an external programmer is fitted check that the central heating channel is at an `on' period

Check that the room thermostat is set at the required temperature. Test the room thermostat
by turning this fully up if this does not respond contact your installer.

Boiler is operating
satisfactorily for central
heating but will not operate
for domestic hot water.

If an external programmer is fitted check that the domestic hot water channel is at an `on'
period.

Check that the domestic hot water cylinder thermostat is set at the required temperature. Test
the cylinder thermostat by turning this fully up if this does not respond contact your installer.

Boiler will not fire the pilot
light is lit but the igniter
continues to spark and the
main burner does not ignite.

This is a symptom of crossed polarity i.e. the live and neutral supply to the boiler are crossed
over. This is not a boiler fault contact your installer to correct the wiring.

Boiler cycling on and off the
fan and burner come on for
short periods but the pump
can be heard.

There is an air lock in the boiler or system pipework and the interrupter thermostat is shutting
down the boiler. Vent air from the radiators and ensure all thermostatic radiator valves are in
the open position. If unable to free the air lock contact your installer.

GAS LEAK

(usually detected by a distinctive smell)

DO NOT use electrical switches
DO NOT look for a leak with a naked flame

IMMEDIATE ACTION:

CLOSE all supply valves.

EXTINGUISH all sources of ignition.

Open all doors and windows.

If leakage cannot be stopped REMOVE CYLINDERS to a
safe place in the open air and advise the supplier. If this is
not possible, evacuate the premises and call the fire
brigade.

Do not use the installation until it has been checked by a
CORGI registered installer or in IE a competent person.

FIRE

IMMEDIATE ACTION:

IF SAFE TO DO SO, SHUT OFF THE GAS SUPPLY
Do not attempt to extinguish gas flame by any other means.

Raise the alarm and call the fire brigade stating that a liquefied
petroleum gas cylinder is involved, and give its location.
DO NOT GO NEAR A CYLINDER if a cylinder is being heated by fire.
ALERT EVERYONE in the immediate area of the fire and
evacuate the building.

ADVISE THE FIRE BRIGADE on their ARRIVAL of the LOCATION
of the cylinder.
If a cylinder is not involved in the fire and it is SAFE TO DO SO,
close all cylinder valves and remove the cylinders to a safe
place.

EMERGENCY ACTION

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