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mexico HE -

Users

Introduction

The mexico HE is a floor standing, room sealed,
condensing boiler featuring full sequence automatic spark
ignition and fan assisted combustion.

Due to the very high efficiency of the boiler condensate is
produced from the flue gases and this is drained to a
suitable disposal point through the plastic waste pipe at the
right lower rear of the boiler. A condensate 'plume' will also
often be visible at the flue terminal.

S a f e t y

Current Gas Safety (Installation & Use)
Regulations or rules in force.

In your own interest, and that of safety, it is the law
that this boiler must be installed by a CORGI
registered installer.
In IE the installation must be carried out by a
competent person and installed in accordance with
the current edition of I.S. 813 "domestic Gas
Installations", the current Building Regulations and
reference should be made to the current ETCI rules
for electrical installation.

It is essential that the instructions in this booklet are
strictly followed, for safe and economical operation of
the boiler.

Electricity Supply

The appliance must be earthed.

Supply 230 V - 50 Hz. The fusing should be 3A.

This appliance is intended to be connected to the supply via a
double-pole switch, having a 3mm contact separation in both
poles, serving only the boiler and system controls. Alternatively, a
3-pin UNSWITCHED socket may be used.

Important Notes

This appliance must not be operated without
the casing correctly fitted and forming an adequate seal.

If the boiler is installed in a compartment then the compartment
MUST NOT be used for storage purposes.

All CORGI registered installers carry a CORGI ID card, and have a registration number. Both should be recorded
in the Benchmark Commissioning Checklist. You can check your installer by calling CORGI direct on 01256 372300.

THE BENCHMARK SERVICE INTERVAL RECORD MUST BE COMPLETED AFTER EACH SERVICE

Caradon Ideal Limited is a member of the Benchmark initiative and fully supports the aims
of the programme. Benchmark has been introduced to improve the standards of installation
and commissioning of central heating systems in the UK and to encourage the regular
servicing of all central heating systems to ensure safety and efficiency.

Destination Countries: GB, IE

mexico HE15, HE18, HE24, HE30, HE36

(Natural Gas Only)

HE15

G.C. Appliance No. 41-429-39

HE18

G.C. Appliance No. 41-429-65

HE24

G.C. Appliance No. 41-429-98

HE30

G.C. Appliance No. 41-429-99

HE36

G.C. Appliance No. 41-415-20

Under NO circumstances should any of the sealed components
on this appliance be used incorrectly or tampered with.

If it is known or suspected that a fault exists on the boiler
then it MUST NOT BE USED until the fault has been
corrected by a CORGI registered installer or in IE a
competent person.

In cases of repeated or continuous shutdown a CORGI
registered installer or in IE a competent person should be called
to investigate and rectify the condition causing this and carry out
an operational test after each intervention on the device. Only the
manufacturers original parts should be used for replacement.

Minimum Clearances

Clearances of 20mm (3/4") above, 5mm (1/4") at the sides and
450mm (17 3/4") at the front of the boiler casing must be
allowed for servicing.
The minimum front clearance allowed when built into a
cupboard is 5mm.

To light the boiler

(Refer to Frame 1)

1. CHECK THAT THE ELECTRICITY SUPPLY TO THE BOILER

IS OFF.

2. Set the mains on/off switch (A) to off and the CH thermostat

knob (B) to maximum.

3. Switch on the electricity supply to the boiler and check that all

external controls, e.g. programmer, room thermostat, etc. are
on.

4. Set the mains on/off switch to ON.

The boiler will commence the ignition sequence, supplying heat
to the system when required.

Operation

In normal operation the control unit display (E) will show the
codes:

O - Standby (no demand for heat)

C - CH or DHW being supplied.

During ignition the LED (D) will flash.

During normal running the LED will remain illuminated.

Note. If the boiler fails to light after 3 attempts the fault code 'L' 'F'
will be displayed.

Press and hold the reset button (C) for 2 seconds then release.
The boiler will repeat the ignition sequence. If the boiler fails to
light consult a CORGI registered installer or in IE a competent
person.

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mexico HE -

Users

Control of water temperature

The boiler controls the central heating radiator temperature to a
maximum of 82

C, adjustable via the CH thermostat knob (B).

Approx. CH flow temperatures for the boiler thermostat settings
are:

Knob Setting

Flow Temperature

Minimum

Maximum

180

To shut down the boiler

1. For short periods

Set the mains on/off switch (A) to OFF.

2. For longer periods

Set the mains on/off switch (A) to OFF. Switch the electricity
supply to OFF. For longer periods the entire system should be
drained, including the domestic hot water supply.

To relight the boiler

Repeat the procedure detailed in 'To light the boiler'.

Frost Protection

If no frost protection is provided and frost is likely during a short
absence from home leave the heating controls (if fitted) at a
reduced temperature setting.
For longer periods the entire system should be drained.
If the system includes a frost thermostat then, during cold
weather, the boiler should be turned OFF at the time switch (if
fitted) ONLY. The mains supply should be left switched ON, with
the boiler thermostat left in the normal running position.

Boiler Overheat Thermostat

This thermostat will shut down the boiler in the event of
overheating. Should this occur a fault code 'L-A' will be

displayed. Press the reset button (C) and the boiler will relight.
If the fault recurs turn off the boiler and consult a CORGI
registered installer or in IE a competent person.

Flame failure

Should this occur a fault code 'L-F' will be displayed. Press the

reset button and the boiler will relight. If the fault recurs, turn off
the boiler and consult a CORGI registered installer or in IE a
competent person.

Condensate Drain

The condensate drain must not be modified or blocked.

Blockage of the condensate drain, caused by debris or freezing,
can cause automatic shutdown of the boiler.

If freezing is suspected and the pipe run is accessible an attempt
may be made to free the obstruction by pouring hot water over the
exposed pipe and clearing any blockage from the end of the pipe.
If this fails to remedy the problem the assistance of a CORGI
registered installer or in IE a competent person should be sought.

Escape of gas

Should a gas leak or fault be suspected contact your local gas
supplier without delay.

Do NOT search for gas leaks with a naked flame.

C l e a n i n g

For normal cleaning simply dust with a dry cloth.
To remove stubborn marks and stains use a damp cloth and mild
detergent.
DO NOT use abrasive cleaning materials.

M a i n t e n a n c e

The appliance should be serviced at least once a year by a CORGI
registered installer or in IE a competent person.

CAUTION.

To avoid the possibility of injury during the installation, servicing or cleaning

of this appliance care should be taken when handling edges of sheet steel components.

Legend

Boiler on/off switch

CH thermostat knob

Reset button

LED

Display

BOILER CONTROLS

mhe7554

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Ideal Boilers, P.O. Box 103, National Ave, Kingston Upon Hull, HU5 4JN. Tel.
01482 492251 Fax. 01482 448858. Registration No. London 322 137.

Caradon Ideal Limited pursues a policy of continuing improvement in the design and
performance of its products. The right is therefore reserved to vary specification without notice.

Ideal Consumer Helpline

Tel: 01482 498660

www.idealboilers.com

POINTS FOR THE BOILER USER

Note. In line with our current warranty policy we would ask that you check through the following guide to identify any
problems external to the boiler prior to requesting a service engineers visit. Should the problem be found to be other than
with the appliance we reserve the right to levy a charge for the visit, or for any pre-arranged visit where access is not gained
by the engineer.

TROUBLESHOOTING - TYPICAL NON PRODUCT FAULTS

Problem

Solution

Boiler is not working for
central heating or hot water.

Check there is power to the boiler switch (A) in the ON position and `0 ' displayed on the

controls.

If `0 ' not displayed then not a boiler fault contact your installer/service company.

Check external programmer is set to an `ON' period and the relevant function selected i.e.
central heating or domestic hot water. Test by overriding the programmer by setting to
`continuous.

Check room thermostat for central heating or the cylinder thermostat for domestic hot water,
are set at the required temperature. To test operation of either thermostat turn fully up. If no
response contact your installer.

Boiler is not working for
central heating or hot water
and the display shows `L:A

L:A

L:A '

(flashing).

Press reset button (C) for 2 seconds, the boiler should then re-light. If fault recurs this
indicates an overheat condition. The boiler should be turned off and your installer contacted.

Check if ALL radiators have thermostatic radiator valves fitted. If they have contact your
installer.

Boiler is not working for
central heating or hot water
and the display shows `H:A

H:A

H:A '

(flashing).

Check if ALL radiators have thermostatic radiator valves fitted. If they have contact your
installer.

Boiler is not working for
central heating or hot water
but attempts to fire by going
through 3 ignition attempts.
Display shows `L : F

L : F

L : F ' (flashing).

Press reset button (C) for 2 seconds to repeat ignition sequence.

Check gas supply (try another appliance cooker/fire etc.) If no gas supply then not a boiler
fault contact gas supplier.

Check condensate pipe is not blocked or frozen. If blocked, clear blockage if not possible to
check contact your installer.

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